Last Updated: Jauray 1st 2024
OVERVIEW
This website is operated by Upcycle Packaging Solutions Inc. Throughout the site, the terms “we,” “us,” and “our” refer to Upcycle Packaging Solutions Inc. By accessing our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or linked. These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to these Terms. If you do not agree, you may not use the site or any services.
By agreeing to these Terms of Service, you confirm that you are of the age of majority in your province, state, or country of residence.
You agree not to use our products for any illegal or unauthorized purpose. Any violation of these Terms may result in immediate termination of services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your data (excluding payment information) may be transferred unencrypted across networks and adapted to meet technical requirements. Payment information is always encrypted during transfer.
We strive to provide accurate and current information but cannot guarantee that all material is error-free. Any reliance on the information is at your own risk.
Prices for our products and services are subject to change without notice. We reserve the right to modify or discontinue any product, service, or content without notice.
Some products may only be available online and in limited quantities. We have made every effort to accurately display product colors and images, but actual appearances may vary.
We reserve the right to limit product sales by region or jurisdiction and to discontinue any product or service at any time.
You agree to provide current, complete, and accurate billing and account information for all purchases. It is your responsibility to update your account as needed. We reserve the right to cancel or refuse orders if inaccurate information is provided.
We may offer access to third-party tools. These tools are provided "as is" and without warranties or guarantees. Use of these tools is entirely at your own risk.
Our website may contain links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and will not be held liable for any harm resulting from their use.
If you submit feedback, ideas, or other content, you grant us permission to edit, publish, or distribute these materials without obligation or compensation.
You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or obscene content.
Your submission of personal information through the website is governed by our Privacy Policy.
Occasionally, there may be typographical errors or inaccuracies in product descriptions, pricing, promotions, and availability. We reserve the right to correct these errors and update or cancel orders accordingly.
You are prohibited from using the site or its content for any unlawful purpose, to violate intellectual property rights, to harass or harm others, or to interfere with the website’s functionality.
We do not guarantee that your use of our services will be uninterrupted or error-free.
You agree that your use of the website and services is at your sole risk. All products and services are provided "as is" without warranties of any kind.
We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or services.
You agree to indemnify and hold harmless Upcycle Packaging Solutions Inc. and its affiliates from any claim or demand made by a third party due to your breach of these Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions will still be in effect.
These Terms are effective unless terminated by either party. You may terminate them by ceasing to use our website.
These Terms, along with any additional policies, constitute the entire agreement between you and Upcycle Packaging Solutions Inc.
These Terms are governed by and construed in accordance with the laws of Ontario, Canada.
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of these changes.
Questions about these Terms of Service should be sent to us at info@upcyclepack.com.
Last Updated: January 1st 2024
At Upcycle Packaging Solutions Inc., we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not happy with your order, we’re here to help.
Eligibility for Returns:
To be eligible for a return, your item must meet the following conditions:
Non-Returnable Items:
Certain items are not eligible for return, including:
Return Process:
Inspection and Approval:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your return. If approved, your refund will be processed as described below.
Refund Eligibility:
If your return is approved, we will initiate a refund to your original payment method.
Processing Time:
Refunds typically take 30 business days to process. Please note that your bank or credit card company may take additional time to process and post the refund.
Partial Refunds:
In certain cases, partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts due to reasons not caused by us).
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at info@upcyclepack.com for assistance.
If you receive an item that is damaged or defective, please notify us within 2 days of delivery. Provide photos and a description of the issue. We will replace the item at no additional cost or offer a full refund, depending on your preference.
Unless the return is due to a defective or incorrect item, the customer is responsible for shipping costs associated with returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if prepaid by us) will be deducted from your refund.
Orders can be canceled before they are shipped. To cancel an order, contact us at info@upcyclepack.com as soon as possible. Once an order is shipped, our return policy applies.
If you have any questions about our Return and Refund Policy, please contact us at:
Email: info@upcyclepack.com
Upcycle Packaging Solutions Inc.
Toronto, ON Canada
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